Hey, I’m Jackson! I'm a Boston-based Creative Director, UX/CX/UI designer, researcher, brand strategist, social media manager, copywriter and professor with over 10 years of experience

I REALLY LIKE CATS, COFFEE & CHILLIN

  • LA+D (formerly Art Institute of Boston)
    Cambridge, MA
    User Experience,
    BFADesign
    Design & Research
    Environmental Design Minor


    Boston University
    Boston, MA
    BS, Sociology & Human Behavior
    Cognitive Therapies
    Social Data Research Minor

  • Professor of User Experience, Interface & Research, UX Department Lead, Co-Chair University Counsel
    Lesley Art + Design (Cambridge) 2018 – Present

    At LA+D, I spearhead a great deal of the Interactive path, teaching a variety of courses (both design and interactive) including User Experience I & II, Introduction to Interactivity, Sketching for Design, Designing Your Brand, Typography & Interactive Workshop; I also teach some Early, Pre-College and online courses as well. Students range from High School Sophomores to college seniors and post-grads.

    I also assist in directing a team of several adjunct professors and faculty in the design and interactive departments. Responsibilities range form but not limited to course curriculum writing, scheduling classes, implementing UX into non-UX classes and running workshops to further the UX education of the team members

    Director of UX (formerly Senior UX Designer & Researcher and Associate Director)
    Inkhouse (Boston) 2017 – 2023

    Measuring and optimization of web applications that focus on improving usability. My primary focus is always on the end-user and accessibility, using a balance of research and design to create the best possible user experience to problem solve. Sectors include tech, PR, education, cyber security, real estate and cannabis. I was the direct manager of a team of 6 designers, as well as managing UX efforts across several social media, PR and marketing teams.
    Client highlights: Harvard, Puma, Strava, Sierra Nevada, Tim Berners-Lee (inrupt), Nike, Ease, GOAT, AllTrails, Huntington Theatre, CANN

    Senior Visual Designer
    PopKitchen (Providence) 2015 – 2017

    Working alongside the Senior Designer and the Creative Director, I created a multitude of designs on varying platforms/mediums for higher education, private institutions, the U.S. government and the state of Rhode Island.
    Client highlights: MIT, RISD, Johnson & Wales

  • Head of DEI Efforts
    Inkhouse 2020 – 2023
    I oversaw all internal and cultural Diversity, Equity and Inclusion efforts for the company. On a business front, this included social engagement, spearheading brainstorms for create campaigns and future endeavors. In the personal sphere, it included building a loving, trusting, thriving community.

    UX Design & Business Chair (and Mentorship)
    AIGA Boston, 2018 – 2021
    This role focused on creating and/or seeking out design and business opportunities for Boston-based designers. It also included running monthly meetings for the group, providing mentorship to students, junior and mid-level designers and working closely with the board on internal campaigns for the AIGA’s Boston and Providence chapters.

  • Hey there, I’m Jackson (he/him) and I currently live in Charlestown with my wife, newborn son, dog and two cats. In my off-time, you can usually find me somewhere between the mountains and museums. I’m into music, tech advancement, cannabis, writing, coffee & bourbon, travel, culture and advocacy work.

  • UX design, User research, UX, Copywriting, UI Design, Brand Identity, Product Design, Social Strategy, Editing, Public Speaking/Panels, Higher Education, Workshopping & Design Sprints

  • Figma, Adobe XD, Illustrator, InDesign, Premiere, After Effects, Premiere, Lightroom, Photoshop, Protopie, Mural, Miro, POP, Sketch, Invision, Google Analytics, OmniGraffle (flowcharting) Omniconvert (A/B testing) Wrike & Monday (project management) HotJar Heatmaps & Surveys

  • Mentoring, inclusivity + accessibility advocacy + panels, experience writing, fashion, camping + hiking, cooking, learnings, traveling, whisky, coffee and spending time with my beautiful family. I truly believe the best education is traveling and talking to folks of varying stories

+ UX/UI/CX Design & Research